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 It's really very basic. You know your stuff, you do a great job anytime we need your help, your responsive, you have an excellent team, you carry great products, your pricing is good, you are somewhat local, and you are straight with us. We would be silly to not want a business partner like you guys. As I have told you before, its a great pleasure to work with you and the rest of your crew.

Christopher
GRIDWORKS

Jeff Phillips is great to work with and did an excellent job of handling my projector order. I greatly recommend using Projector Superstore. They have the inventory available at their AZ location, they are authorized dealers and purchases are shipped the day ordered or the next day at the latest. They are highly recommended and you won't have to be worry about being scammed.

EBG
Honolulu, HI

ORIGINAL POST: My projector arrived without any cables. I tried calling and I'm put on hold to dead silence. After a 5 minute wait I give up. Is this service?

I'm just writing to retract my previous testimonial about missing cables. After giving up on sales I called another department who routed me back to Jeff, the manager of sales, who apparently was holding down the whole department while people were on vacation. He immediately recognized that I had a projector with cables in a small box that looked like packing material. So except for me feeling foolish all is well with the world. Once I got ahold of anyone they made sure my problem was dealt with quickly and efficiently.

brian vant-hull
research scientist
NOAA-CRESt
New York, NY

I want to thank both you and Jeff Phillips for your excellent work in getting me the projector.  It was delivered at 9:30am this morning and now I can breathe a sign of relief in knowing the presentation to a group of realtors will go off as planned.  Based on my experience with the Projector Superstore all of the future people who need a projector will be referred to your company. 
 
Thanks for a job WELL DONE!!

Charles
Knoxville, TN

Hello Chris,

We got the screens just as promised. Our electrician showed up right on schedule, and by 4 PM on Tuesday everything was hanging in place, fully functional for the next day's meeting. The projector is AWESOME, a great buy, we can use it and get a nice, clear, bright projection while leaving all the room lights on.

Thank you again!

Tom
Ted Pella, Inc.

I received my order and set up the system with no issues - I'm very happy with the selection - thanks for all your help and prompt service !!!

Thanks - Bruce

Bruce
Clarkston, MI

True to your word the projector arrived on Friday and we thank you again. You and your team went above and beyond and will not be forgotten. It's things like this that separate the average from the extraordinary . . .

Matt

Chris, The projector and the lens both arrived Wednesday morning before 10:30am. We got them hooked up and operational that day in time for our next to last tech rehearsal. They both work PERFECTLY!!! I cannot express to you and your company how much I appreciate everything you have done for me and the theatre. If you find yourself in Sacramento any weekend between now and Oct. 4th, I’d love to treat you to dinner and a show at our facility so you can see how incredibly the projector and lens works for our show.

Many thanks!

Brent Null
Magic Circle Theatre

I purchased a refurbished NEC projector from Projector Superstore in June 2008 and am very happy with my decision to go through them. My order was handled professionally and personally by their General Manager and all follow-up on order status and delivery was handled without delay. I had to return my first projector due to a problem outside of PSS's control, however, they took full responsibility and expedited a replacement to me. I absolutely love my projector and would not hesitate to purchase through them again.

Thank you Jeff and Projector Superstore!

John Smith Jr
San Diego, CA

Jeff, thank you for all your assistance in deciding on my projector and screen needs. You were a great help from the final decision on which projector to go with and the best screen to put with that projector given the details of my theatre room right through to the final delivery. Since I am from Canada there were some additional twists to the process that you handled very professionally an in the end you have a very satisfied customer. This is one of the first purchases I have made via an internet connection and I am happy to say it was a very positive experience - I received the goods I was looking for at a considerable savings and the process was made easy with your help.

Keep up the good work and I will recommend you to anyone that asks about my system.

Joe

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